Legal rules behind account and wallet access
Our Legal notice explains the conditions attached to using the account, lobby and cashier areas. Access depends on local law, so you should check whether these services are permitted where you are located before opening an account. We may ask you to complete phone verification before
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account access and may pause a transaction while account details or wallet status are checked. DANA, OVO, GoPay and QRIS can appear as payment context, but their availability does not change the legal conditions for your account. Bank transfer and virtual account records may also be
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matched to your account details. If a rule changes, we place the updated wording in this policy area and expect you to read it before continuing. Where local law permits, you can use the account after meeting the stated eligibility and verification steps.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.